Services & Fees

Hair loss can be very worrying and can cause a time of anxiety and stress. In fact, hair loss is much more common than assumed. You are not alone. Trichologists understand the considerable psychological anxiety that your hair’s appearance can cause.

Hair loss, thinning hair, scalp conditions and also being unhappy with the general condition of your hair commonly result in low self-esteem and stress. Feeling confident about your hair, however, can lift your spirits giving a boost in confidence second to no other.


Your initial consultation and diagnosis usually between 45 minutes to an hour. Consultation is a thorough process during which the trichologist will take a detailed case history about your general health, family history, lifestyle and diet. This is followed by a thorough examination of the hair and scalp. If necessary, the trichologist may also carry out a microscopical analysis.

It is only after this detailed questioning and a close examination of your hair and scalp that your trichologist will be able to reach diagnosis. Patients must realise however, that in some cases, it is not always possible to make an immediate diagnosis. It is common for scalp disorders to be diagnosed at the time of consultation, but hair loss problems often require further blood and mineral tests, either from your GP, or carried out privately by the trichologist.

Once diagnosis has been made, advice will be given, and only if thought necessary will treatment be offered. Decisions will also be made as to whether or not you should be referred for further assessment, for example to a dermatologist.

The trichologist will adopt a holistic approach throughout, giving consideration to various aspects of lifestyle and diet, and care and management of the hair (including sensitivities and allergies suffered) before a suitable regime for the scalp and hair is recommended. It is because of this holistic approach that the initial consultation is a lengthy process, because no detail is too small and there are many aspects that affect your hair and scalp.


We mix and supply a wide range of treatments for both hair loss and scalp conditions. All of our treatments are mild and consider the sensitive nature of the condition and the patients concerns. Scalp sensitivity and irritation are often major concerns, adding to patient distress.

A lot of our treatments have been designed to fit into your lifestyle, meaning that they can be used and applied easily by the patient. For certain cases we may recommend treatments that are carried out at the clinic, either on a weekly, fortnightly or monthly basis, depending on the type and severity of the problem. This also allows your trichologist to closely monitor the condition and alter as necessary. The frequency of clinical treatment is of course your decision. Nutritional and dietary supplements are often suggested along with our own topical products. Topical products are frequently suggested for home use, as well as or in place of clinical treatment.

Electrotherapy such as high frequency, ultra violet and infra-red therapy can also be effective in combination with topical products. Sometimes, the answer may simply be a question of styling or camouflage. We have a wide range of products that includes sprays, hair fibres and creams. Other products include anti-greying treatments, in addition to shampoos, conditioners and scalp lotions.

Treatment for certain conditions is not always possible or required. We will only treat conditions as necessary and we often find that many problems require a slight change of lifestyle or the elimination of a bad habit to assist their management.

Private Hairdressing Service

A service designed for clients who are self-conscious or anxious about having their hair cut in a salon environment. Our unique service means you are able to get your haircut in a private room away from the main salon, with one of our highly experienced and qualified hair stylists. Our stylists are very experienced in dealing with hair that is particularly fine or thinning, and working with scalp conditions.

Our private hairdressing service is available for both men & women by appointment only. For more information including pricing please call us on 01473 400049.

Our Fees

Initial Consultation £120.00
Follow Up Consultations £60.00
Clinical Treatment Session from £40.00
Electrotherapy Session £28.50
Philip Kingsley Hair Spa Treatment (click for details) £50.00

All prices include VAT.

Please note the Initial Consultation usually takes between 45 minutes and an hour. All treatments exclude hair styling, although we do have all of the appropriate styling tools for you to use. We can also arrange to book you in with a qualified hairdresser at the end of your appointment if required (pre-booking required).

Prices for hairdressing services available on request.

During your consultation you will be asked questions about your health, diet, family history and how you care for your hair. Your hair and scalp will be closely examined and sometimes hair samples are taken for microscopic examination.

After a diagnosis and explanation of the problem, the best form of treatment or management will be suggested. You should rest assured that no pressure will be applied and that there is no obligation to commence treatment.

We strive to be open and honest in everything we do. We want you to get better.

Trichological Preparations  from..
Specialist Shampoo £16.50
Scalp Cream £16.50
Scalp Lotion £17.50
Hair Nutritional Supplements £29.99

Code of Ethics

We are bound by the Code of Ethics and Professional Practice of the Institute of Trichologists:

  • Our time and expertise is covered by the consultation fee. This means we have no financial pressure to sell treatments, unlike some un-registered clinics, meaning honest advice.
  • We demand no payment in advance of a course of treatment. Treatment is charged per session, so that you are always in control of your finances.
  • We treat conditions only as necessary. Many conditions can be effectively managed with our topical treatments at home, while others may not require treatment.

Referrals to Hair Transplant Surgeons 

We work with some of the top transplant surgeons in the industry. Where appropriate we are able to refer suitable patients to transplant clinics for treatment.