Contact Us


Unfortunately we will not be monitoring the phone line but our email is still working. If you have any queries or need treatments posting out please get in touch with Giovanni today:


We are able to offer an online consultation service during the Coronavirus lockdown at a reduced rate of £65 (usual price £120).

This will include a full hair & scalp examination at the clinic at a future date once the clinic has re-opened to confirm any potential diagnosis. If this is something you are interested in please contact Giovanni by email ( to arrange.

If you are suffering with hair loss or a scalp condition please phone us and speak to our trichologist here in Ipswich and we will be happy to speak to you at no obligation to yourself.

We fully understand the sensitive nature of hair and scalp problems, all enquiries will be dealt with in confidence.

There are several ways to get in touch with us for advice or to arrange an appointment.

To book your initial consultation (see fees) with us or for general enquiries:

Telephone: 01473 400049


We usually respond to enquiries within one working day.

Opening Hours: Monday – Saturday 8:30am – 5:30pm

By Appointment Only. Please note Saturdays are treatment-only. Appointments for evening Consultations after 5:30pm are available on request on weekdays.

Our Location:

We are based in private facilities at:

Ipswich Trichology Limited,

63 St Matthews Street, Ipswich, Suffolk, IP1 3EW

We are based opposite BBC Radio Suffolk and next-door to Francesco Hair Salon. The nearest public car park is the Spiral Car Park, near The New Wolsey Theatre on Civic Drive.

Privacy and Confidentiality

We also operate a hairdressing & trichology treatment area at our premises, however, this is separated from the consultation facilities  to ensure maximum privacy and confidentiality for both trichology patients and hairdressing & treatment clients.

Please call us on 01473 400049 for hairdressing services & price guides.

Your consultation and treatments will be totally private and confidential, and will not be in view or ear shot of the hairdressing clients or staff.

Click to view our Privacy Policy

Registered in England & Wales

Company No: 07602919   VAT No: 261 001 562